Help & information
PharmacyIn is a pharmacy stock-management pilot. Stock records and team tools are limited to approved team members. This help page is public.
Frequently asked questions
How do I scan a medicine?
Open Scan & receive, choose Product and allow camera access. You can also upload a barcode photograph. Check all recognised details, enter the packs received and confirm.
Will every medicine name appear automatically?
A barcode usually identifies a product rather than spelling out its name. New codes need a checked product entry once. Later scans reuse that entry. There is no connected national product catalogue yet.
Can a code include batch and expiry?
Supported GS1 2D codes can provide a GTIN, batch, expiry and serial. Other codes may provide only an identifier. Always compare the result with the printed pack. This is not a medicine verification or dispensing system.
Will repeated scans add duplicate stock?
A scan fills a draft and never saves stock by itself. The server blocks repeated receipts of the same serialised product. Ordinary non-serialised barcodes cannot distinguish two packs; check the quantity carefully.
What happens to invoice photos?
Printed text is read on your device. You can review and save the text as a shared invoice draft. Original photos are not stored in this version. Invoice line items, handwriting and credit notes require manual review.
Does the team see updates?
Confirmed stock changes are stored centrally. The inventory refreshes every 30 seconds while open. Refresh immediately when needed. An internet connection is required.
Is Titan or a supplier connected?
No. Titan, supplier pricing and reimbursement inputs currently require authorised manual entry or supported imports. No supplier orders are placed automatically.
Can other pharmacies subscribe?
Not yet. This pilot is one shared workspace. Separate customer workspaces, commercial terms, payments and production onboarding must be completed before subscriptions are offered.
What does it cost?
No subscription or payment is collected by this pilot. Future paid plans are not available. No card details should be entered into stock or support forms.
Pilot terms of use
Use this workspace only for authorised pharmacy inventory administration. Keep your account secure, enter accurate information and report errors to your administrator. Do not upload patient records or use the service for prescribing, dispensing checks or emergency decisions.
Check scanned and imported information against original documents and physical stock before confirming. Purchasing calculations depend on the information supplied and require professional review. Maintain your pharmacy's normal records and checks.
This pilot does not provide a paid subscription, service-level guarantee or supplier integration. These are interim operating guidelines, not completed commercial customer terms. The legal operator, business contact details and customer agreement must be confirmed before a public commercial launch.
Privacy & data use
The workspace stores your sign-in email, access status, stock changes, product mappings, scanner receipts, invoice text drafts, supplier claims, planning inputs and support messages. Staff identity and timestamps support traceability. Approved team members can see shared stock and invoice records; administrators can review support requests and account access.
Camera barcode decoding and invoice text recognition take place on your device. Camera access starts only when requested. Selected photos are used temporarily for processing and are not saved as originals. Text is sent to this workspace when you choose Save text draft. Authentication is provided through ChatGPT; records are held in the hosted site's database.
No advertising pixels or marketing analytics have been added by this app. Platform sign-in may use essential storage. Ask your workspace administrator through Support about access, corrections or deletion. A complete privacy notice with the responsible operator, retention periods and contact details is still required before public registration.
Accessibility & support
Camera scanning has photo-upload and typed-code alternatives. Forms use visible labels and support keyboard input. If you cannot complete a task, report the page and device through support. Formal accessibility testing is not yet complete.
Contact support / administrator inbox